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Director of Security & Operations, Family Residential Program

​CAMBA is a non-profit agency that provides a wide array of services to over 45,000 individuals and families across the five boroughs for over 40 years connecting people with opportunities to enhance their quality of life.

Every team member is DEDICATED to getting the job done, embraces DIVERSITY and is INNOVATIVE by listening to the communities we serve while developing creative evidenced based programs. Additionally, CAMBA prides itself in its INTEGRITY evident in our compassionate honesty with our clients while committing to QUALITY supportive services to our staff and clients.

Essential Duties and Responsibilities Include But Are Not Limited To:

  • Understand all aspects of contract requirements and communicate this understanding to staff
  • Facilitate a strategic planning process to ensure efficient operational achievements.
  • Observe direct reporting staff engaging with clients and/or supervisory staff.
  • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e.-address and investigate client complaints).
  • Assist the Senior Program Manager in providing oversight for all aspects of the program in his/her absence.
  • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
  • Provide assistance and follow-up in regards to critical incidents with clients. 
  • Develop, implement and manage facility security and preventive maintenance plan.
  • Conduct scheduling, planning and training of security staff to ensure that security arrangements are compliant with DHS requirements.
  • Oversee and/or ensure provision of repairs, improvements, and cleaning of facility on a timely basis.  Ensure contractual services (i.e., extermination, fire safety system, HVAC) are provided as required.
  • Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns. 

Education/Experience Requirements:

  • Bachelor's degree and two years of applicable experience and/or equivalent experience.
  • Ability to be on call 24 hours a day, 7 days a week.
  • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.
This position is located in Fordham, Bronx.

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