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Case Manager II, CAMBA Gardens II

CAMBA GARDENS Phase II is a 293 unit supportive/affordable housing development located in the East Flatbush section of Brooklyn. CAMBA Housing Ventures (CHV), the housing development subsidiary of CAMBA, developed these units. 182 of these units are set aside for formerly homeless individuals and families.  108 units are for Population A individuals, chronically homeless single adults who suffer from Serious and Persistent Mental Illness or who have a co-occurring Mental Illness and Chemical Addiction (MICA). 15 units are for Population H individuals, chronically homeless single adults who have a substance abuse disorder that is the barrier to independent living and who also have a disabling clinical condition.  24 units are for Population II chronically homeless families, in which the head of household suffers from a substance abuse disorder, a disabling medical condition or HIV/AIDS.  CAMBA provides on-site case management and supportive services in addition to 24/7 security.     

 

Essential Duties and Responsibilities:  The person filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) interview and evaluate tenants and formulate Independent living plans; and (3) locate and provide access to appropriate community resources for tenants; including the following:​

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Review all documentation establishing tenants' eligibility for program and make file copies.
  • Create and maintain tenant files.
  • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
  • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
  • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
  • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade tenants to participate more fully in this process.
  • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
  • Participate in case conferences and facilitate case conferences in absence of Program Manager.
  • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
  • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
  • May schedule appointments for tenant with referral organizations.
  • May escort tenants to appointments (educational, medical, social service, etc.)
  • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
  • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
  • May evaluate actual living conditions of tenants through home visits.
  • May prepare marketing materials for the program.
  • May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
  • May input tenant data and tenant progress information into automated database.
  • Tasks may be modified, expanded and/or assigned over time.


Minimum Education/Experience Required:

  • Bachelor's degree (e. g., B.A., B.S.W.) and 2 years of applicable experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience. 


Other Requirements:

  • Must be fingerprinted and obtain Criminal History Checks" (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs.
  • Ability to maintain fingerprint clearance throughout the duration of employment.
  • As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report.
  • Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

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