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Director of Building Services, Bedford Stuyvesant Multi-Service Center

Bedford Stuyvesant Multi-Service Center is CAMBA's first commercial property (formerly a 100 year old school house) with 68,000 square foot of rental office space located in the historic Bedford Stuyvesant section of Brooklyn.  

 

Essential Duties and Responsibilities:  The person filling this position is expected, under general direction, to ensure the smooth day-to-day running, coordination and supervision of all operational/maintenance department/ residence management/ program-related staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols; including the following:  ​

  • Maintain professional relationships with tenants and tenant confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Ensure that all building inspections are completed within the program's and/or funder's guidelines.
  • Oversee and/or ensure provision of repairs, improvements, and cleaning of facility on a timely basis.
  • Communicate effectively with tenants, direct reporting staff, peers, supervisors, and funders.
  • Motivate, coach and counsel direct reporting staff to excel.
  • Improve teamwork among direct reporting staff as well as among peers.
  • Review and sign timesheets, conduct regular staff meetings, and address all concerns to the Assistant Program Manager or Program Director.
  • Troubleshoot direct reporting staff program problems in accordance with program policies, procedures, and protocols. 
  • Work with direct reporting staff to improve work performance through tenant feedback, training, and other appropriate mechanisms.
  • Overcome resistance to change from tenants, direct reporting staff, and supervisors/funders.
  • Administer constructive discipline to direct reporting staff, as needed.
  • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
  • Monitor staff's progress weekly.
  • Review all documentation related to staff's progress for accuracy, completeness, and clarity.
  • Participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
  • Prepare performance appraisals for direct reporting staff.
  • May prepare marketing materials for the program.
  • May reach out and market the program to the community in order to recruit tenants.
  • May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
  • May have direct tenant service/program responsibilities in addition to the above.
  • Tasks may be modified, expanded and/or assigned over a period of time.

 

Minimum Education/Experience Required:

  • Bachelor's degree (B.A.) and two years of applicable experience and/or equivalent experience. 

Other Requirements:

  • Ability to be on call 24 hours a day, 7 days a week.
  • Must have the following FDNY Certificates of Fitness: F85, P99, S13 and S95.

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