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Case Manager, Reverend Ramm Residence

97 Crooke Avenue (Reverend Dan Ramm Residence) is a building which was developed and is operated by CAMBA Housing Ventures (CHV), an initiative to develop affordable housing for persons with low income and/or with special needs living in Brooklyn and New York City.  97 Crooke Ave opened in March 2012 and provides 53 units of affordable/supportive housing building in the Flatbush section of Brooklyn.  CAMBA, Inc. is the on-site services provider at 97 Crooke Avenue. The social services staff is responsible for providing case management and supportive services to the 32 low-income individuals who are seriously and persistently mentally ill and who exited the shelter system.  The remaining 20 units are occupied by community residents, who may require some services, and a live in super resides in the final unit.

 

Essential Duties and Responsibilities:  The person temporarily filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) interview and evaluate tenants and formulate Independent living plans; and (3) locate and provide access to appropriate community resources for tenants; including the following:

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Review all documentation establishing tenants' eligibility for program and make file copies.
  • Create and maintain tenant files.
  • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
  • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
  • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
  • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade tenants to participate more fully in this process.
  • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
  • Participate in case conferences.
  • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
  • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
  • May schedule appointments for tenant with referral organizations.
  • May escort tenants to appointments (educational, medical, social service, etc.)
  • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
  • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
  • May evaluate actual living conditions of tenants through home visits.
  • May prepare marketing materials for the program.
  • May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
  • May input tenant data and tenant progress information into automated database.
  • Tasks may be modified, expanded and/or assigned over time.


Minimum Education/Experience Required:

  • Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience. 

Other Requirements:

  • Flexible hours may be needed occasionally to provide shift coverage until 8 pm.
  • This is a full-time temporary position.

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