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Project Coordinator, Health Homes

CAMBA's Health Home program is an innovative new model of care management focused on improving the health outcomes for individuals with severe mental illness & other complex chronic illnesses through coordinated networks of medical, psychiatric, behavioral health, social service & housing providers. Staff will use cutting-edge health information technology & a unified plan of care to ensure all clients connect to & maintain primary medical care, prevent hospital stays, &/or reduce the length of hospitalizations. CAMBA's participation in health home places it at the forefront of a broad system wide change that will have a significant impact on many human services sectors.

 

Essential Duties and Responsibilities:  The person filling this position is expected, under general supervision, to ensure the smooth day-to-day running and supervision of program-related staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols; including the following:​

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Communicate effectively with direct reporting staff, peers, supervisors, clients, community partners and funders.
  • Plan and organize program activities to maximize program contract's goals and performance targets.
  • Motivate, coach and counsel direct reporting staff to excel.
  • Improve teamwork among direct reporting staff as well as among peers.
  • Reach out and market the program to the community in order to recruit clients.
  • Troubleshoot customer and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols.
  • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation and one-on-one supervision.
  • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
  • Administer constructive discipline to direct reporting staff, as needed.
  • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
  • Monitor clients' progress towards their goals weekly.
  • Review all documentation related to clients' progress for accuracy, completeness, and clarity.
  • Lead and participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
  • Review and sign timesheets.
  • Prepare performance appraisals for direct reporting staff.
  • May prepare marketing materials for the program.
  • May prescreen clients over the telephone for eligibility and may schedule intake appointments.
  • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.
  • May have direct client service/program responsibilities in addition to the above.
  • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
  • Tasks may be modified, expanded and/or assigned over time.

 

Minimum Education/Experience Required:

  • Associates Degree (A.A.) in a related field and three years of experience or Bachelor's degree (B.A.) and two years of experience and/or equivalent experience.

 

Other Requirements:

  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
  • Must obtain clearance via negative TST test and negative drug test.
  • Bi-lingual English with any one of the following languages: Spanish, Russian, Haitian-Creole, Chinese (Mandarin or Mandarin/Cantonese) preferred.
  • Some evening/weekend availability may be required. 

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