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Supervisor I, CAMBA’s Initiating Change Around Reproductive Empowerment

CAMBA's Initiating Change Around Reproductive Empowerment (iCARE):  Through a grant from the New York State Department of Health, iCARE seeks to address maternal and infant health behavior, supports and service systems across three key life stages: preconception, prenatal/postpartum, and interconception. iCARE provides high need women and infants with services focused on improved maternal and infant health outcomes to the hardest-to-reach populations in the 11203, 11226, 11233 and 11212 communities.​

Essential Duties and Responsibilities: The person filling this position is expected, under general supervision, to ensure the smooth day-to-day running and supervision of program-related staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols; including the following:​

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Communicate effectively with participants, direct reporting staff, peers, supervisors, and funders.
  • Plan and organize program activities to maximize program contract's goals and performance targets.
  • Understand all aspects of contract requirements and communicate this understanding to staff
  • Motivate, coach and counsel direct reporting staff to excel, including weekly clinical individual and/or group supervision to Community Health Workers.
  • Improve teamwork among direct reporting staff as well as among peers.
  • Troubleshoot participant and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
  • Work with direct reporting staff to improve work performance through participant feedback, training, weekly documentation of one-on-one supervision of staff, home visit observations and home visit verification calls. 
  • Conduct Quality Assurance to ensure regulatory compliance.
  • Overcome resistance to change from participants, direct reporting staff, and supervisors/funders.
  • Administer constructive discipline to direct reporting staff in compliance with CAMBA's corrective action guidelines.
  • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
  • Review all documentation related to participants' progress for accuracy, completeness, and clarity (including case records and date entry forms).
  • Follow-up with participants for a period of time after successful completion of their primary goals to assure client stability.
  • Input client data and client progress information into participant follow-up and feedback database.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders (i.e., reports with data collected from the participant follow-up and feedback database, etc.).
  • Lead and participate in administrative and staff meetings as requested.
  • Immediately report to the appropriate Program Director and Program Manager any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.
  • Assist in planning, coordinating and facilitating outreach activities, workshops, social/peer support events, including group facilitation for participants.
  • May make recommendations for onsite and offsite training opportunities for professional staff development.
  • May prepare marketing materials for the program.
  • Reach out and market the program to the community in order to recruit participants and facilitate community collaboration.
  • Attend/staff/funder/stakeholders/outside agency meetings as requested.
  • May conduct initial intake or assessment of participants and/or participants' families and periodic reassessments.
  • May host or facilitate clinical support groups, as needed.
  • May have direct participant service/program responsibilities in addition to the above.
  • May make hiring and firing recommendations to appropriate Program Manager/Assistant Deputy Director/Deputy Director (in consultation and agreement with Human Resources).
  • Task may be modified, expanded and/or assigned over time.


Minimum Education/Experience Required:

  • Licensed Master's Degree in Social Work (i.e., LMSW, LCSW) or related field and two years of supervisory experience, or Licensed BA in Nursing (RN or NP) and three years of supervisory experience. 

Other Requirements:

  • Some evenings and/or weekends may be required.

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