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Supervisor II, ESOL - Adult Literacy Program

English for Speakers of Other Languages (ESOL)/Adult Basic Education (ABE/High School Equivalency (HSE) test preparation classes:   ​CAMBA offers classes to people who live or work in Brooklyn’s Flatbush/East Flatbush communities.. We target people who are most in need of literacy services. For instance, we are an approved NYC Human Resources Administration (HRA) educational site. HRA allows clients to join our classes, and the center’s Case Manager reports their attendance on a regular basis. Each year, over 1000 people from Africa, Asia, Europe, Latin America, the Caribbean, and the United States enroll in CAMBA’s literacy classes. To be eligible for enrollment, an applicant must be at least 16 years old. In most cases, a student can attend a class Monday through Friday in the morning, afternoon, or evening for at least 3 hours per session. We target individuals who are most in need of literacy services; therefore, our classes are primarily designed for students whose initial test scores place them in the first 4 NRS levels of English for Speakers of other Languages (ESOL) or Adult Basic Education (ABE)/High School Equivalency (HSE) preparation. In our ABE/HSE prep classes, we teach reading comprehension, writing (English grammar and letter/essay composition), math, test-taking, and workplace skills to students who are not enrolled or not required to be enrolled in secondary school. The majority of those students are preparing themselves to eventually take the Test Assessing Secondary Completion (TASC). 


Essential Duties and Responsibilities:  The person filling this position is expected, under general supervision, to ensure the smooth day-to-day running and supervision of Adult Basic Education literacy instructors/staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols, including the following:​

  • Plan and organize program activities to maximize program contract's goals and performance targets.
  • Communicate effectively with students, direct reporting staff, peers, supervisors, and funders.
  • Motivate, coach and counsel direct reporting staff to encourage them to excel.
  • Improve teamwork among direct reporting staff as well as among peers.
  • Troubleshoot student and direct reporting staff program problems, and makes decisions in accordance with program policies, procedures, and protocols.
  • Work with direct reporting staff to improve work performance through staff/client feedback, training, on-site professional development, and other appropriate mechanisms (i.e. – classroom observations).
  • In coordination with the Front-desk staff, plan and conduct quarterly orientation sessions and pre-testing of applicants. Score pre-tests, determine applicants' levels, and assign them to appropriate classes.
  • Organize, label, and update student class folders that include students' application forms and all test answer sheets.
  • Review and respond to teachers' weekly reports.
  • Review weekly attendance reports and support teachers in enforcing attendance/behavior policies.
  • Coordinate with staff members to post-test students exiting before the end of a cycle.
  • Overcome resistance to change from students, direct reporting staff, and supervisors/funders.
  • Administer constructive discipline to direct reporting staff, as needed.
  • Manage own time effectively and coordinates program activities to maximize time of direct reporting staff.
  • Review all documentation related to students' progress for accuracy, completeness, and clarity.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.


Minimum Educaition/Experience Required:

  • Bachelor's degree (e.g. B.A.) and two years of applicable supervisory experience required. Master's level preferred.


Other Requirements:

  • Experience in administering TABE, TASC Readiness Assessment, and TABE Online preferred.
  • Familiarity with the whole language and Freirian methodology or with 'at-risk" and ethnically-diverse populations.
  • State Central Registry (SCR) clearance.
  • Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.
  • If off-site or school-based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment​


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