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Clinical Coordinator, Scattered Site Housing Program

The Scattered Site Housing Program (SSHP) - Queens is a community based, permanent, independent apartment housing program for HIV/AIDS Services Administration (HASA) clients.  This program provides 140 units of scattered site housing and all units are leased in the agency's name.  Seventy-five percent of the units are for single individuals and twenty-five percent are for families.  Both case management and housing maintenance services are provided.  In addition, clients receive partial financial assistance with their utility bills.  Clients with income other than Public Assistance must pay thirty percent of their household's income to the program as rent.   


Essential Duties and Responsibilities:  The person filling this position is expected, under general direction, to ensure the smooth day-to-day running, coordination and supervision (individual/group) of all Case Management related staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols; including the following: 

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Communicate with peers in other CAMBA programs on issues related to client progress.
  • Understand all aspects of contract requirements and communicate this understanding to staff.
  • Understand all aspects of contract requirements and communicate this understanding to staff.
  • Train staff in program responsibilities, processes and procedures and ensure that all staff meets contract requirements in their daily work.
  • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
  • Provide individual and family counseling to program clients.
  • Refer clients with intensive mental health needs to an appropriate mental health provider. 
  • Conduct face to face home visits to clients to provide services.
  • Document all interactions with clients in the case records.
  • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
  • Prepare contract reports and statistical information for both CAMBA management and funder use.
  • Complete program forms and reports for the agency's finance, payroll and human resources departments as required.
  • Assist in the analysis of program and demographic data to make programmatic improvements.
  • Organize onsite and offsite training opportunities for professional development of staff.
  • Assist the Program Manager in providing oversight for all aspects of the program in his/her absence.
  • Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Attend staff/funder/outside agency meetings as requested.
  • Prepare performance appraisals for direct reporting staff.
  • May observe direct reporting staff engaging with clients and/or supervisory staff.
  • May conduct weekly client progress reviews with staff.
  • May prescreen clients over the telephone for eligibility and may schedule intake appointments.
  • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
  • May develop appropriate marketing material and marketing/outreach strategies for the program.
  • May network both within and outside CAMBA to expand client recruitment and opportunities for client success.
  • May review and sign time sheets.
  • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.
  • May have direct client service/program responsibilities in addition to the above.
  • Tasks may be modified, expanded and/or assigned over time.


Minimum Education/Experience Required:

  • New York State Licensed Master's Degree in Social Work (LMSW or LCSW) and three years of applicable experience, and/or equivalent experience.

Other Requirements:
  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.


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