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Client Advocate, Project ALY

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.  

Project Accept LGBT Youth (ALY):  CAMBA's Project Accept LGBTQ Youth (ALY) consists of two components to promote structural change around family acceptance of LGBTQ youth:  1) an intervention that draws on a community identification process, the development and dissemination of role model stories and resource kits, and group presentations, and 2) a social marketing campaign.   Both components utilize stories of acceptance from supportive parents and families of lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) youth and teens in order to change underlying causes of HIV infection among this group. The ultimate goal is to promote parental and familial acceptance of LGBT youth, thus increasing self-esteem and self-worth and decreasing risk of future health or mental health problems including HIV infection and substance abuse.  By encouraging parents and family members of LGBTQ youth to become role models and share their stories of acceptance, we will help break the silence, remove stigma, and motivate change throughout the community.  Our program targets parents and families of LGBTQ youth, ages 14 to 26, in the Flatbush community, the majority of which are Black or Latinx, and surrounding neighborhoods in Central Brooklyn.

Responsibilities:  

  • Prepare marketing materials for the program.
  • Conduct outreach activities to market the program to the community in order to recruit new clients and re-engage former clients. 
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • In collaboration with the counselors, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes.
  • Input client data and client progress information into automated database.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Create and maintain client files and make copies of all client documents.
  • Conduct initial and ongoing assessments of clients and clients' families' situations and needs.
  • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
Requirements:
  • Sufficient education and technical expertise to comprehend written and oral instructions to accomplish tasks; and to document accomplished tasks.​
  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​​

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