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Housing Specialist, The Kings Inn Family Shelter

CAMBA's The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility.  It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families.  The two story facility has rooms of various sizes, common areas and provides on-site security and social services.


Essential Duties and Responsibilities:  The person filling this position is expected, under close supervision, to: (1) assist case managers by being a client liaison with outside organizations regarding such matters as education, healthcare, housing, social services, legal issues, etc housing and public benefits; (2) assist clients in attaining their Housing and Entitlements related goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA; including the following: 

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Establish and maintain professional relationships with clients' and client confidentiality in order to engage them in case management services.
  • Develop curriculum to address shelter residents' Housing, Independent Living Skills and Entitlement related needs including, permanent housing search process and options.
  • Develop a series of monthly Housing readiness workshops.
  • Develop and maintain a Bulletin Board that serves to provide relevant Housing related information
  • Provide individualized and group counseling on housing and entitlement related topics.
  • Organize and schedule presentations by local "housing experts" and/or landlords.
  • Provide support, training and coordination of the peer counselors.
  • Select appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training.
  • Establishing linkages with community-based organizations, realtors, brokers and landlords.
  • Conduct marketing and outreach presentations regarding the program to recruit clients and resources.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • In collaboration with the case manager(s), work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Monitor clients' progress toward their goals (i.e., dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Create and maintain client files and make copies of all client documents.
  • Assist case managers to schedule appointments for client with referral organizations.
  • Assist case managers to escort clients to appointments (apartment viewings, public benefits, educational, medical, social service, etc.).
  • Assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
  • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
  • May input client data and client progress information into automated database.
  • Tasks may be modified, expanded and/or assigned over time.

 

Minimum Education/Experience Required:

  • High school diploma or G.E.D and two years of applicable experience and/or equivalent experience.

 

Other Requirements:

  • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.
  • May be required to become First Aid/CPR certified.
  • May be required to become certified in overdose prevention.
  • Bi-lingual preferred.

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