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Health Educator, Case Management and Health Education Services

​Program Overview:

CAMBA's Case Management and Health Education Services Program (CHES)  provides community based  HIV/AIDS case management and health education services that focus on People Living with HIV/AIDS (PLWHA), that have either fallen out of or are sporadically engaged in HIV care and treatment. This dynamic model of case management and health education services will actively address the multiple needs of PLWHA and remove the barriers that prevent retention in care and treatment.  The program will service people living with HIV/AIDS in Brooklyn that are not Medicaid eligible. These will include both unauthorized immigrants and people whose income makes them ineligible for Medicaid, but who cannot afford private insurance. This case management model serves as a bridge to help consumers learn to navigate the health care and support system and gain the knowledge and skills necessary to effectively self-manage their care. It also helps support consumer entry into the full continuum of care that is available. Case management efforts must focus on improving health outcomes, ultimately leading to viral suppression.



Responsibilities of the Health Educator

  • Provide Individual and/or Health Education 
  • Assist clients remove barriers to achieve viral suppression 
  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Screen clients for health education needs.
  • Review all documentation establishing clients' eligibility for the program.
  • Complete health education assessment.
  • Assess clients' level of connection/engagement in medical care.
  • In collaboration with clients, develop and implement health education service plans.
  • Refer clients, not connected to care, to medical care.
  • Develop health education curricula and activities.
  • Create and maintain client files and make file copies.
  • Facilitate group and individual health education sessions.
  • Collaborate with the Case Manager in assessing client need, developing service plans, and participating in case conferences.
  • Coordinate with medical providers to determine clients' medical needs.
  • Assist clients in removing barriers that prevent them from achieving viral suppression.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Monitor clients' progress toward achieving viral suppression through case conference with medical providers and reviews of medical updates.
  • Periodically reassess clients' treatment education and adherence needs and update health education service plans to reflect current status.
  • Escort clients to medical appointments if needed.
  • Input client services data into AIRS.
  • Document all client service encounters via progress in AIRS.
  • Conduct program promotion in order to recruit eligible clients.
  • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
  • Tasks may be modified, expanded and/or assigned over time.


Requirements for the Health Educator:

  • Bachelor's degree (B.A., B.S.) and two years of applicable experience and/or equivalent experience.
  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
  • Two to three years of experience facilitating group and individual health education services.
  • Effective communication skills and culturally and linguistically competent.

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