Sign In
Client Advocate I, Broadway House Women's Shelter

Who We AreCAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 20,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. 

The Broadway House Women's Shelter in Bushwick serves 165 women, approximately 37 of whom are mentally ill and chemically addicted. 

Responsibilities:  

  • Report and document outcomes of referrals and interactions with outside providers to appropriate case manager and/or social services supervisor.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • In collaboration with the case manager(s), work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Plan, coordinate and facilitate new client orientations/social/peer support events, including group facilitation for clients.
  • Evaluate client living conditions by conducting dorm inspections.
  • Escort clients to appointments for housing, entitlements, etc.
  • Assist with the closing of client's charts (i.e. Review for completeness and archiving).
  • Monitor and provide assistance to improve client's ADL issues.
  • Monitor clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Input client data and client progress information into automated database (i.e. Enginuity).
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Create and maintain client files and make copies of all client documents.​​

Requirements:

  • High school diploma or G.E.D. and/or equivalent experience.​

EOE:

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​


back to Careers