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Lead Guard, Flagstone Family Center

CAMBA's Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families.  The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street.  There will be two main entrances: one for the east side of the street and one for the west.  Each building contains 20 apartments of varying sizes, each fully self-contained. 


Essential Duties and Responsibilities:  The person filling this position is expected, under close supervision, to: (1) Provide oversight of guards assigned to shift including uniform, equipment, scheduling rotations, and breaks; (2) oversee the inventory of all equipment and ensure the assignment and transfer of equipment to the next shift; (3) protect employees, visitors and clients; and, (4) provide directions to visitors when requested; including the following: 

  • Maintain access control and traffic inside facilities to maintain order and security of people and property.
  • Maintain assigned posts throughout the facility until properly relieved.
  • Monitor and ensure the security and fire safety of the entire shelter facility.
  • Employ crisis prevention/intervention and crisis management skills when conflict occurs.
  • Patrol buildings/grounds of facilities, and community areas where CAMBA programs are located.
  • Examine doors, windows, gates and all fire exits to determine that they are secure and in accordance with all fire regulations.
  • Observe and report irregularities such as unusual client behavior, trespassers, fire hazards, leaking water pipes, and security doors left unlocked.
  • Monitor clients and facility via security camera systems.
  • Conduct fire safety patrol and report findings or fire safety concerns to appropriate supervisory personnel.
  • Greet Emergency Responders/government officials and notify Shift Supervisor of presence or escort to emergency scene.
  • Report all inoperable equipment (i.e.-radios, scanning wands, metal detector, cameras/monitors, etc) to the Assistant Program Manager.
  • Conduct security screenings of all clients and visitors entering the facility.
  • Check IDs, issue visitor's passes, and document in security log book the arrival/departure of staff and visitors to the facility.
  • Issue commendations to support positive client behaviors such as peers helping peers, compliance with rules and regulations, etc.
  • Counsel clients that violate rules (such as loitering, smoking, or carrying forbidden articles) and complete infraction reports.  
  • Observe departing employees, visitors and/or residents to guard against theft of CAMBA property.
  • Document in the security log book and incident report forms property damage, unusual occurrences, and incidents with employees, visitors and clients.
  • Maintain assigned equipment per shift.
  • Sign equipment in and out for each shift.


Requirements:

  • High school diploma or G.E.D and two years of applicable experience. 
  • Must have 8 hour Pre-Assignment security guard training course certificate.
  • Must have 16 hour On-the-Job security guard training course certificate or obtain within 90 days of employment.
  • Must complete 8 Hour Annual In-Service Course each calendar year.
  • Must have and maintain a NYS Security Guard license.
  • Must obtain NYS Security Guard registration, and must maintain registration during employment.
  • Must obtain Fire Guard certification and maintain it throughout employment. 
  • May be required to become First Aid/CPR certified.
  • May be required to become certified in overdose prevention.
  • May be required to obtain F-80 Fire Safety Coordinator certification.
  • Bi-lingual preferred. ​

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