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Case Manager II, Scattered Site Housing Program Queens

The Scattered Site Housing Program (SSHP) – Queens is a community based, permanent, independent apartment housing program for HIV/AIDS Services Administration (HASA) clients.  This program provides 140 units of scattered site housing and all units are leased in the agency's name.  Seventy-five percent of the units are for single individuals and twenty-five percent are for families.  Both case management and housing maintenance services are provided.  In addition, clients receive partial financial assistance with their utility bills.  Clients with income other than Public Assistance must pay thirty percent of their household's income to the program as rent.   ​


Essential Duties and Responsibilities:  The person filling this position is expected, under general direction, to: (1) aid individuals and/or families requiring social service assistance; (2) interview and evaluate applicants for services, formulate service plans and goals, and aid clients to implement service plans; (3) locate and make use of appropriate community resources for clients; and (4) evaluate actual living conditions of clients though home visits; including the following: 

  • Review all documentation establishing clients' eligibility for program and make file copies.
  • Secure signed releases of HIPPA compliant releases of information and other releases on an annual basis.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Create and maintain client files.
  • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments.
  • Ensure that clients are connected to primary medical care and other appropriate services.
  • Collect periodic medical updates for clients.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in this process.
  • Monitor clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Participate in staff/funder/outside agency meetings and trainings as requested.
  • Provide all required information for weekly/monthly/quarterly/annual reports.​


Requirements:

  • Bachelor's degree (e. g., B.A., B.S.W.) and two years of applicable experience and/or equivalent experience.
  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.​

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