Sign In
Case Manager II, Citywide Scattered Site Housing

Citywide Scattered Site Housing Program:  CAMBA's Citywide Scattered Site Housing Program provides a total of 52 units of scattered site housing to chronically homeless individuals with serious and persistent mental illness.  The apartments are located throughout New York City. Program clients receive case management services.   Clients contribute 30% of their income for rent.    ​

Essential Duties and Responsibilities:  The person filling this position is expected, under general supervision, to: (1) aid individuals requiring social service assistance; (2) in collaboration with clients interview/ evaluate applicants for services and formulate service plans to include short-term and long-term client goals; (3) assist clients in identifying and locating community resources and make use of appropriate community resources for clients by making referrals to appropriate services both within and outside CAMBA; including the following: 

  • Review all documentation establishing clients' eligibility for program and make file copies.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Create and maintain client files.
  • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in this process.
  • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Conduct a minimum of one home visit per month with each client.
  • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
  • Provide all required information for weekly/monthly/quarterly/annual reports.


  • Bachelor's degree in SW or mental health and/or 2 years of experience working in case management or mental health services and/or equivalent experience.  
  • Strong knowledge of mental health diagnosis and resources.
  • Knowledge about, understanding of, and ability to work closely with, persons with mental illness and substance abuse.
  • Proven experience working with SPMI population.

back to Careers