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Program Director, Scattered Site Housing Program (Queens)

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. 

The Scattered Site Housing Program (SSHP) - Queens is a community based, permanent, independent apartment housing program for HIV/AIDS Services Administration (HASA) clients.  This program provides 140 units of scattered site housing and all units are leased in the agency's name.  Seventy-five percent of the units are for single individuals and twenty-five percent are for families.  Both case management and housing maintenance services are provided.  In addition, clients receive partial financial assistance with their utility bills.  Clients with income other than Public Assistance must pay thirty percent of their household's income to the program as rent.   

Responsibilities:  

  • Maintain professional relationships with clients and client confidentiality.
  • Practice universal precautions.
  • Communicate with peers in other CAMBA programs on issues related to client progress and best program practices.
  • Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
  • Develop and document all program activities.
  • Oversee all program operations and manage direct reporting program staff and their subordinates.
  • Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
  • Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards.
  • Coordinate and supervise programmatic activities of direct reporting staff.
  • Observe direct reporting staff engaging with clients and/or supervisory staff.
  • Conduct client and program progress reviews with staff.
  • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
  • Analyze program and demographic data to make programmatic improvements.
  • Oversee onsite and organize offsite training opportunities for professional development of staff.
  • Collect, track and monitor client rent payments.
  • Participate in case conferences with HASA particularly concerning clients failure to participate in program and non-payment of rent.
  • Begin and follow through on eviction proceedings after securing permission from HASA.
  • Confer with the Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Participate in staff/funder/outside agency meetings as requested.
  • Review and sign time sheets.
  • Prepare performance appraisals for direct reporting staff.
  • Immediately report to the appropriate Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.

Requirements:

  • Bachelor's degree (B. A. or B. S.) and three years of applicable experience and/or equivalent experience.
  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.​
EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​​​​​

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