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Supervisor I, CAMBA Initiating Change Around Reproductive Empowerment (iCARE)

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA's Initiating Change Around Reproductive Empowerment (iCARE):  Through a grant from the New York State Department of Health (MICHC), iCARE seeks improve maternal and infant health outcomes for low-income women and their families and reduce disparities in those outcomes, proving support and impacting service systems in the 11203, 11226, 11233 and 11212 communities. iCare community health workers (CHW) assist women and their families to effectively access continuous and coordinated healthcare and other services, including home visiting. CHWs provide outreach, information, assistance with access to services, advocacy, and enhanced social support.

Responsibilities: 

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Communicate effectively with participants, direct reporting staff, peers, supervisors, and funders.
  • Plan and organize program activities to maximize program contract's goals and performance targets.
  • Motivate, coach and counsel direct reporting staff to excel.
  • Improve teamwork among direct reporting staff as well as among peers.
  • Troubleshoot participant and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
  • Develop program content regarding maternal and child health, reproductive health/wellness and reducing barriers to health care/health equity
  • Provide staff training to CHWs on program content on maternal and child health, reproductive health/wellness , family planning including childbirth education, pre-natal health, birth plans, breastfeeding, maternal mental health, postpartum wellness
  • Plan, coordinate and facilitate peer support events/groups, community workshops and events focusing on topics of maternal and child health.
  • Plan, coordinate and and conduct outreach in order to recruit participants, including developing marketing materials
  • Co-facilitate monthly outreach team meetings.
  • Monitor staff completion of outreach activity and analyze the effectiveness of the strategy.
  • Develop and enforce quarterly outreach plan and schedule and assign staff to different venues.
  • Co-Lead initiative to develop Coordinated Intake for HomeVisiting and other maternal-child health programs and support relationships between providers in maternal child health community.
  • Overcome resistance to change from participants, direct reporting staff, and supervisors/funders.
  • Monitor participants' progress toward their goals and document via progress notes.
  • Provide supervision to CHWs to ensure participants' progress towards goals, follow up on service referrals and assessment for high risk issues such as mental health and intimate partner violence/abuse
  • Review all documentation related to participants' progress for accuracy, completeness, and clarity (including case records and date entry forms).
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
  • Immediately report to the appropriate Program Manager any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.
  • Review and sign time sheets.
  • Prepare performance appraisals for direct reporting staff.
  • Work with direct reporting staff to improve work performance through participant feedback, training, weekly documentation of one-on-one supervision of staff, home visit observations and home visit verification calls. 
  • Administer constructive discipline to direct reporting staff in compliance with CAMBA's corrective action guidelines.
  • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
  • Support team building and staff retention.​

Requirements:

  • Licensed Master's Degree in Social Work (ie. LMSW, LCSW) or related field and two years of supervisory experience, or Licensed BA in Nursing (RN or NP) and three years of supervisory experience.
  • Experience providing childbirth education and support (including development of a birth plan) and/or pre-natal health education/social support
  • Experience facilitating peer support group
  • Experience conducting community outreach 
  • Some evenings and/or weekends may be required.
  • Experience with community organizing or coalition building.
EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​​​

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