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Quality Assurance Specialist, HomeBase

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. 

Since 1977, CAMBA has helped New Yorkers transform their lives by providing holistic programs to individuals, families and communities. CAMBA takes a comprehensive approach to helping individuals, families and communities thrive, offering integrated programs in: Economic Development, Education & Youth Development, Family Support, Health, Housing, and Legal Services. Our programs build inclusive communities where New Yorkers have the support they need to reach their full potential.

CAMBA’sHomeBase Program is seeking a part-time Quality Assurance Specialist to work 3full, 9-5 days per week (21 hours). The person in this position will rotatebetween our 3 Brooklyn and 2 Staten Island offices (located in Flatbush,Bed-Stuy, Crown Heights and near the ferry terminal in St. George) on an asneeded basis.

CAMBA’sHomeBase Program provides case management and essential services to at-riskindividuals and families in Brooklyn and Staten Island to preventhomelessness. Individuals and families receive services that help themovercome problems with public benefits, housing, education, health care andother issues that could impede their ability to maintain stable households.

Keyresponsibilities for this position include:

  • Reviewclient files to ensure quality of data and completeness according to funder andCAMBA requirements
  • Flagfiles for follow-up to alert management staff of areas of files that requireimmediate attention for compliance
  • Contactpreparers of documents to resolve questions, inconsistencies, or missing data
  • Enterdata from documents into computer
  • Comparedata entered with source documents to detect errors, and correct input ifnecessary
  • Compile,sort, and verify accuracy of data entered
  • Fileor route source documents after entry
  • Respondto inquiries regarding entered data
  • Preparemanagerial and funder reports based on previously approved report templates
  • Designnew report templates to satisfy new or changing management/funder needs

Qualifications sought:

  • At least a HS diploma with one yearor more of equivalent experience
  • A high degree of professionalism andunderstanding of confidentiality
  • Proven excellence in attention todetail as well as written and verbal communication
  • Proficient experience usingMicrosoft Office software and knowledge of databases
  • Interest and ability to adapt tochanging demands and learn on the job, while consistently maintaining highstandards
  • Knowledge of, and experience with,New York City Housing and Public Assistance Systems
  • Reliable, energetic, positive,proactive, team player​
EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​

Please send resume andcover letter in MS word attachment to:

submitresumes@ CAMBA.org

Please write "PT Quality Assurance Specialist - HomeBase” in thesubject line.​


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