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Client Advocate II, SafeCare Family Services

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 20,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

SafeCare Family Services (SFS) at Flagstone Family Shelter: SafeCare Family Services at Flagstone Family Shelter is an evidence-based, in-home, parenting skills training curriculum for parents who are at risk of, or who have been reported for, child maltreatment and live at the Flagstone Family Shelter in Brooklyn. The program is broken down into 3 curriculum modules. The Parent-Child/Parent-Infant Interactions Module targets risk factors associated with neglect and physical abuse. The Health Module targets risk factors for medical neglect. The Home Safety Module targets risk factors for environmental neglect and unintentional injury. The majority of the curriculum is conducted through home visits to eligible families. SafeCare Family Services takes a structured problem-solving approach and serves clients with at least one child in the home between the ages of 0-5, who can benefit from enhanced parenting skills, have an open case of neglect or a history of neglect, lack resources or social support, are in the Independent Living Program, are participating in a substance abuse treatment program, are receiving mental health care services and/or have demonstrated a lack of supervision and safety.

Responsibilities:  

  • Coach parents through the SafeCare parenting curriculum with fidelity to the evidence-based model.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Create and maintain client files and make copies of all client documents.
  • File and/or route source documents after data entry is completed.
  • Input client data and client progress information into automated database.
  • Conduct initial and ongoing assessments of clients and clients' families' situations and needs.
  • Evaluate actual living conditions of clients through home visits.
  • Schedule appointments for client with housing case manager and referral organizations.
  • In collaboration with the housing case manager(s), work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Monitor clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Respond to inquiries regarding entered data.
  • Contact supervisor of preparers of source documents to resolve questions, inconsistencies, or missing data.

Requirements:

  • Bachelor's Degree (B.A. or B.S.) and/or equivalent experience.
  • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.​
EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​​

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