Sign In
Clinical Program Manager, Health Home

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.  

CAMBA's Health Home program is an innovative new model of care management focused on improving the health outcomes for individuals with severe mental illness & other complex chronic illnesses through coordinated networks of medical, psychiatric, behavioral health, social service & housing providers. Staff will use cutting-edge health information technology & a unified plan of care to ensure all clients connect to & maintain primary medical care, prevent hospital stays, &/or reduce the length of hospitalizations. CAMBA's participation in health home places it at the forefront of a broad system wide change that will have a significant impact on many human services sectors.

Responsibilities: 

  • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients.
  • Develop and implement a system to ensure that clients maintain their medication compliance on a weekly basis.
  • Communicate with peers in other CAMBA programs on issues related to client progress and best program practices.
  • Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
  • Oversee all program operations and manage direct reporting program staff and their subordinates (i.e. conduct regular clinical supervision to address crisis situations and complex mental health/substance abuse cases).
  • Develop, implement and document all program activities.
  • Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
  • Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards.
  • Coordinate and supervise programmatic activities of direct reporting staff.
  • Observe direct reporting staff engaging with clients and/or supervisory staff.
  • Conduct client and program progress reviews with staff.
  • Prepare, review and ensure the accuracy and timeliness of, Medicaid billing documents, contract reports and statistical information for both CAMBA management and funder use.
  • Analyze program and demographic data to make programmatic improvements.
  • Oversee onsite and organize offsite training opportunities for professional development of staff.
  • Confer with the Senior Vice-President and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Participate in staff/funder/outside agency meetings as requested.
  • Review and sign time sheets.
  • Prepare performance appraisals for direct reporting program staff.
  • Immediately report to the appropriate Senior Vice-President any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.

Requirements:

  • Master's degree and five years of applicable experience, and/or equivalent experience. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).
  • Knowledge about, understanding of, and ability to work closely with, persons with chronic illnesses.
  • Experience with public speaking, leading teams, team building, and community networking.
  • Experience with the use of technology and the integration of technology into program workflow.
  • Experience with community outreach and/or sales.  
  • Bi-lingual English with any one of the following languages: Spanish, Russian, Haitian-Creole, Chinese (Mandarin or Mandarin/Cantonese) preferred.
  • Some evening/weekend availability may be required. 
**This is a Part-Time Manager position - Flexible schedule—up to 20 hours per week**

EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​​


back to Careers