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Case Manager II, CAMBA's Healthy Families

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. 

CAMBA's Healthy Families Program offers voluntary home visiting services to pregnant or newly parenting families living in zip code 11226 (Flatbush) and 11233 (Bedford-Stuyvesant/Ocean Hill) Brooklyn communities. The program helps parents with the changes that come along with pregnancy and the birth of a child. HFP also helps to identify and address financial or emotion stress, as well as other family risk factors that may exist during pregnancy and at the time of birth. Program services are free and focus on parent/child interaction, effective parent/child bonding, and overall family support. These services may be utilized on a short or long term basis, and are available up to the child's fifth birthday. 

Position: Case Manager II

Reports To: Program Manager 

Location: 2241 Church Avenue, Brooklyn, NY 11226

What The Case Manager Does:  
  • Initiate and maintain regular contact with up to 16 families, primarily in their homes.
  • Conduct initial intake and/or assessment of at least 4 participants' situations and needs monthly.
  • Prepare all written assessment narratives based on interviews with participants.
  • Coordinate and submit all participant assessment documentation within 48 hours to supervisor.
  • Inform Supervisor and Family Support Workers of all referrals made per participant.
  • Establish trusting relationships with families and assist with strengthening parent-child relationships.
  • Provide pre-natal and other health information.
  • Assist parents to improve their skills to optimize the home environment for the child's well-being and safety.
  • Assist participants in completing all CAMBA intake applications/forms as well as applications for benefits and entitlements.
  • Conduct street/creative outreach in order to recruit participants if caseload falls under 20 families (i.e.,10 - 15 families).
  • In collaboration with participants, prepare initial and periodic revisions of service plans, including short-term and long-term participant goals.
  • Assist participants in attaining their goals by identifying community resources for participants and by making referrals to appropriate services both within and outside CAMBA.
  • Follow-up with participants and with referral organizations regarding participant contact and progress with referral organization.
  • Work with participants to overcome barriers to goal achievement and assist participants in advocating for themselves.
  • Monitor and document participants' progress toward their goals and track dates achieved (via regularly scheduled telephone contact, face-to-face home and office visits, and progress notes etc.).
  • Participate in required Healthy Families training on role expectations, maternal health, parenting, child health and development. Will also receive additional training to enhance client engagement, case management and outreach skills.
  • Provide onboarding support for new workers, including taking them on home visits to observe, providing supplemental training in assessments, forms, and parenting curriculum.
  • Facilitate monthly peer supervision to case workers to support team building and professional development.
Minimum Education/Experience Required:
  • High School diploma or GED and 4 years of experience and/or equivalent experience.
  • Experience working with, or assisting high needs/vulnerable children and families in a community setting.​​

How to Apply:

Please send resume and cover letter to and write "Case Manager, Healthy Families" in subject of email.​​

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​​​​​

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