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Receptionist, Adult Literacy Center

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. 

CAMBA needs a Full-time Bilingual Intake Specialist/Receptionist

CAMBA needs a trained and experienced receptionist to help receive and register applicants at its Education Center in the Flatbush area of Brooklyn, N.Y. The work schedule is 8:30 am to 4:30 pm, Monday through Friday. It is required that candidates have at least a High School or a High School Equivalent diploma. It is also required that candidates have a security guard and a fire guard certification. Candidates who have excellent computer skills and who also speak either Arabic or French or Haitian Creole or Spanish in addition to English are preferred. To apply for this opening, please send updated and MS-Word formatted cover letter and resume as attachments to submitresumes@camba.org

Responsibilities:
  • Retrieve messages from general voicemail and forward to appropriate personnel.
  • Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
  • Answer questions about organization and provide callers with address, directions, and other information.
  • Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
  • Monitor visitor access and issues passes when required.
  • Update appointment calendars.
  • Receive, sort, and route mail, and maintain and route publications.
  • Help maintain copy machines and assist users.
  • Update site bulletin board weekly.
  • Maintain the professional appearance of the reception area.
  • Maintain package log and legal papers.
  • Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other document when necessary.
  • Administer and track application forms.
  • Keep and update waiting lists for applicants who need English or ABE/HSE prep classes.
  • In coordination with program supervisors, contact and schedule applicants for orientation and placement assessments.
  • Assist with the screening of applicants.
  • Organize and maintain filing system (i.e. - files must include waiting lists, application forms, etc.).
  • Enter required student data for city-funded programs into the designated database.
  • Attend city-funded programs' database training.
  • Perform other clerical duties as needed, such as filing, photocopying, and collating.
  • Tasks may be modified, expanded and/or assigned over time.

Requirements:

  • Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.
  • NYS Security Guard License
  • NYS Fire Guard License
  • Ability to speak Haitian Creole, or Spanish, or French in addition to English
  • If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; proof of negative results from TB test; and State Central Registry (SCR) clearance.
  • If off-site or school-based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.

EOE:
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.​

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