Career Advisor, Family Self Sufficiency Program
CAMBA's comprehensive Workforce Development and Refugee Services programs annually provide over 1,800 low income community members with employment, education, training, benefits access, financial literacy and English language services. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. The Family Self-Sufficiency Program (FSS) offers HPD Section 8 tenants assistance with creating the changes they want to see in their lives through career planning, job training and case management, and continuing education along with the opportunity to accumulate substantial savings.
Essential Duties and Responsibilities: The person filling this position is expected, under general supervision, (1) tobeclients' primary motivator and coordinator of program services; (2) assist clients in eliminating barriers to education/employment by making referrals to appropriate services within and outside CAMBA; including the following:
- Conduct initial intake and assessment of clients and/or clients' families' situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support services needs, family and medical history, and individual development needs.
- Create and maintain client files with detailed records of services provided.
- Collect and submit all documentation regarding client and contract outcomes.
- In collaboration with clients, prepare Individual Employment Plan for each client, identifying employment goal, interim achievement objectives, and services.
- Work with clients through the use of various techniques (i.e., dialogue, inquiry, goal setting, accountability, etc.) to develop realistic educational/employment goals leading to self-sufficiency.
- Partner with clients to improve areas of personal development including: executive function concerns, time-management, motivation, stress management, and decision-making
- Clearly communicate to clients the purpose and structure of the program, as well as expectations about benefits and responsibilities.
- Coach clients to achieve income, credit score and assets increase, savings goals, and debt reductions.
- Understand all aspects of contract requirements and services definitions.
- Plan and facilitate orientations and assessments.
- Analyze results of education/career assessment instruments.
- Review results and analyses with clients.
- Advise clients regarding realistic career/employment goals and the education/training necessary to attain them.
- Facilitate clients' development of such skills as problem-solving, decision-making, etc.
- Develop strategies with clients regarding how to break through barriers to their goals, and how to advocate for themselves.
- Actively seek documentation for retentions, education upgrades and financial counseling as proof client's outcomes for monthly reporting.
- Communicate with CAMBA colleagues, etc. regarding apparent barriers to client success (e.g., child daycare needs, possible health/housing issues, etc.)
- Administer evaluation tests and/or assessment instruments.
- Recommend and implement strategies to persuade clients to participate to the fullest extent in their own education/employment placement and retention process.
- Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or office visits, through the retention period and document via progress notes.
- Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, immigration attorneys and other referral sources regarding such matters as education, healthcare, housing, legal issues, new enrollments and client assessments, etc.
- Provide all required information for weekly/monthly/quarterly/annual reports.
MINIMUM EDUCATION/EXPERIENCE REQUIRED:
Bachelor's degree and/or equivalent experience.
- Experience providing services to people who face numerous barriers to achieving economic success.
- Working knowledge of NYC workforce development, educational, vocational training and financial literacy programs.
- Familiarity with NYC public benefits.
- Commitment to helping social empowerment and economic development.
- Experience in communicating and working successfully with people from a broad range of socio-economic and cultural backgrounds
- Excellent oral and written interpersonal communication, organization and computer skills; high energy and enthusiasm to work with adults and propel them toward success.