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Case Manager I, Van Dyke Supportive Housing

CAMBA Housing Ventures has developed and will operate Supportive Family Housing at Van Dyke, a 101 unit supportive/affordable housing development for individuals and families.  Van Dyke will be located on the campus of Van Dyke Houses, a NYCHA-owned public housing development in the Brownsville neighborhood in Brooklyn.  The Van Dyke facility will provide 30 units for New York/New York III formerly homeless families.  The remaining 71 units will provide housing for low-income households, including a live-in superintendent.  Fifty-two units will be set aside for NYCHA residents. CAMBA will serve 30 chronically homeless families, or families at serious risk of becoming chronically homeless, in which the head of household suffers from a serious and persistent mental illness or is diagnosed as mentally ill and chemically addicted under Population Option II. 

       

Essential Duties and Responsibilities:  The person filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) interview and evaluate tenants and formulate Independent living plans; and (3) locate and provide access to appropriate community resources for tenants; including the following:

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Review all documentation establishing tenants' eligibility for program and make file copies.
  • Create and maintain tenant files.
  • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
  • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
  • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
  • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade tenants to participate more fully in this process.
  • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
  • Participate in case conferences.
  • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
  • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
  • May schedule appointments for tenant with referral organizations.
  • May escort tenants to appointments (educational, medical, social service, etc.)
  • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
  • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
  • May evaluate actual living conditions of tenants through home visits.
  • May prepare marketing materials for the program.
  • May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
  • May input tenant data and tenant progress information into automated database.
  • Tasks may be modified, expanded and/or assigned over time.

Minimum Education/Experience Required:
  • Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience. 

Other Requirements:
  • Flexible hours may be needed occasionally to provide shift coverage until 8 pm.
  • Experience working with families/children. 

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