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Supervisor I, Homeless Prevention Initiative (HomeBase) - Staten Island
The HomeBase program provides case management and essential services to individuals and families at risk of homelessness in Staten Island. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households.​

Essential Duties and Responsibilities: The person filling this position is expected, under general direction, to ensure the smooth day-to-day running and supervision of program-related staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols; including the following:

  • Has input into and understanding of, Case Management aspects of contract requirements and communicates this understanding to staff.
  • Ensure that all client files and program files are kept in compliance with funder's standards and implement CAMBA internal Quality Assurance protocol.
  • Analyze case management program and demographic data to make programmatic improvements.
  • Supervise, coach, motivate and counsel direct reporting staff to excel.
  • Plan and organize program activities to maximize program contract's goals and performance targets.
  • Improve teamwork among direct reporting staff as well as among peers.
  • Troubleshoot and make decisions within the boundaries of authority level, in accordance with program policies, procedures, and protocols.
  • Work with direct reporting staff to improve work performance through client feedback, training, and other appropriate mechanisms.
  • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
  • Administer constructive discipline to direct reporting staff, as needed.
  • Assist in recruiting of program eligible clients.
  • Confer with CAMBA's Management staff as needed regarding programmatic and personnel issues.
  • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
  • Monitor and review clients' progress weekly by conducting case conferences with staff.
  • Review all documentation related to clients' progress for accuracy, completeness, and clarity.
  • Participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
  • Prepare marketing materials for the program.
  • Reach out and market the program to the community in order to recruit clients.
  • Prescreen clients over the telephone for eligibility and may schedule intake appointments.


Bachelor's degree and/or equivalent experience.

*This position is in Staten Island*

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