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Case Manager III (MICA), Broadway House Women's Shelter

The Broadway House Women's Shelter located in the Bushwick section of Brooklyn serves 165 women, approximately 37 of whom are MICA..

Essential Duties and Responsibilities:  The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following:

  • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc.
  • Assist clients in reducing/stopping their alcohol and other drug use by identifying and referring clients to appropriate services both within and outside CAMBA.
  • Provide individualized counseling on drug and alcohol addiction and related topics.
  • Counsel clients in dealing with drug and alcohol use and such issues as: behavior, educational progress, family dynamics, mental and physical health, housing, personal finances, substance abuse, mental and/or physical trauma.
  • Develop and facilitate group counseling sessions on drug and alcohol use and related topics (i.e., psychological education, learning triggers, skill development, maintaining sobriety, etc.).
  • Consult with others to determine causes of client problems and effect solutions.
  • Conduct assessment to determine clients alcohol and other drug use. 
  • Conduct initial intake and assessment of clients' needs and periodic re-assessments.
  • Create and maintain client electronic and paper files.
  • Prepare initial psychosocial evaluation and update according to regulations.
  • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).
  • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.
  • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.).
  • Work with clients to break through barriers to their goal(s) attainment.
  • Assist clients in advocating for themselves in order to gain housing stability.
  • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing. 
  • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
  • Document all client encounters via progress notes using DHS CARES Database and printout notes for client's paper file.
  • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.).
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Provide all required information for weekly/monthly/quarterly/annual reports.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

Master's Degree or related field and/or equivalent experience. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling (LMHC), Counseling/Guidance, Art Therapy).

OTHER REQUIREMENTS:

  • CASAC preferred.
  • May be required to become First Aid/CPR certified.
  • May be required to become certified in overdose prevention.
  • Bi-lingual preferred.

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